“Keep, Change, Create” ™
We create strategies for both private and public sectors;
to provide Proven Process based interventions to
embed Enterprise Wide Strategic Change
Australian Made Week with Olympic champion Ariarne Titmus OAM Ambassador. 19 to 25 May 2025
MMC has supported Australian manufacturing since 1988. Our Australian designed and made “DACSIS” (PDSA Cycle of Dr WE Deming) methodology supports any problem solving corrective action, models, approaches, methods and methodologies the firm and clients have embedded in their business improvement and management systems.
It respects the various international past and current leaders in PS including Toyota’s Practical Problem Solving Methodology who correctly applies the Industrial Engineering “5-Why Analysis” on the Causes for a Root Cause and NOT the Problem (‘Effect’ as per Dr Ishikawa’s 3 types of Cause Analysis).
The MMC Australian Made Licence #16696 ‘DACSIS’ is the only Problem Solving methodology and Storyboard included in:
a] evidence-based peer reviewed academic journal publications in automotive and minerals supply chains (QED – “what was to be shown”)
b] the first AQF PMC SUP 390A and BSX FMI 404A modules for Manufactured Mineral Products, Road Transport and Extractive Industries for Managers, Team Leaders and Team Members through Boral Group and their CI Program achieving Treasury verified 409% ROI on Breakthrough and 14% ROI Kaizen Problem Solving and Prevention Projects
c] the AQF assessed projects by individuals in CS& P Cert III and IV projects for MSACMT441A; MSACMS401A; MSAPMSUP390A; MSACMT452A
d] the ISO 10009:2023 “Quality management — Guidance for quality tools and their application” and the “ISO Integrated Use of Management System Standards” HB 2018
e] the CASG RAAF (RAAFQ), RAN (NQM), Maritime Systems Division, Army Battlefield Communications SPO Process Improvement Selection Guides
f] the AIDN SME Defence Ready Series for Defence ISO Advanced Modules.
MMC diverse Made in Australia industry, problem solving and problem prevention (FMEA) manufacturing and experience:
1] humanized DNA mouse models reducing Project times form 117 Weeks to 24 weeks through “Human Lean”
2] cement making, concrete, plasterboard, MDF, insulation
3] steel fabrications, mining equipment and vehicle maintenance, Navy davits
4] milk, cheese, edible oils, meat, chickens, bread and bakeries
5] infrastructure water, gas, electricity, rail, iPART Audits and power stations
6] power supplies, small and large transformers, whitegoods
7] automotive parts, blow moulded fuel tanks and rotomolded tanks
8] electronics, electrical cables and connectors, PCB’s
9] tyres, trucks, passenger motor vehicles and engine manufacturing and assembly, suspensions, foundries
10] pathologies, human and animal pharmaceutical drugs
11] aluminium best practice AU and NZ Smelting; coal (CHPP); copper, gold, lead, manganese, nickel, selenium, zinc, ports
12] sustainment of RAAF, RAN and Army SPO and RMC asset capabilities.
THE MMC Approach - Pyramid Analysis
Our management consultants, associate consultants, advisers, and coaches deliver agreed client outcomes under the ISO 20700:2017 Management Consulting Services – Guidelines.
Using the Keep, Change, Create ™ methodology with our “Pyramid Analysis” shown, was developed in 1988 based upon MMC assignments in Asciano, BHP, Boral, Changi Airport Singapore, CSR, Coal & Allied, Graphic Packaging International, RAAF, RAN, Suncorp, Surveyor Indonesia, Westpac and Zurich Insurance.
It provides the basis for MMC clients to assess where and who is accountable and responsible for making organisation, structural, cultural, process, products and services, and perhaps supply chain changes.
Embedding Strategic Change Methodology
Our “Keep, Change, Create” ™ approach to Embedding Strategic Change and is used in Strategic Planning workshops as summarised for 2 not for profits as shown conducted in 2024.
- Optimizing stakeholder needs to achieve strategic goals, risks and opportunities
- Business Acumen and risk-based thinking leadership practices in processes
- Integrating business management requirements into business processes
- Aligning continual improvement projects to business strategies and processes
- Sustaining systemic risk management guidelines and principles in business processes
MMC Client Outcomes
- One of Australia’s largest Building and Construction materials ASX Listed companies:
– 17% ROI for Breakthrough CAPEX Projects
– 414% ROI for Incremental OPEX Projects - Reduced Average Projects time from 120 to 24 weeks and secured a State Government Animal Research Agency contract
- Increased Australia’s largest complex project and export business from 650 to 1750 units per day and Right First Time from 85% to 99%
- Indirect productivity of 26% and 41% in Australia and Internationally in Banking, Manufacturing, Insurance and Smelting
- 10-person manufacturer monthly output and revenue growth from $220,000 to $375,000
- 50% reduction in factory and warehouse layout with a 25% increase in output to secure a long-term Oil and Gas Contract)
- Micro-business clients (3-persons) a Distributor and Defence/Transport doubled sales since achieving ISO 9001:2015 Accredited Quality Management System Certification with 2 years.
- ISO 9001 Re-certifications for:
– Defence CASG: Air Lift SPO, Battlefield Communications SPO, Information Assurance SPO
– Sucofindo Indonesia, General Motors Indonesia, Reliance Hexham, Specfast, TW Woods - Integrated Management System certification and re-certifications:
– Power Projects International, Global Rotomoulding, Graphic Packaging International (Fortune 500 Coy operating in NSW and Victoria; James Walker Australia; Jemena
MMC Problem Solving Pocket Guide (PSPG)
- Have your “Breakthrough” (Dr J Juran) Projects achieve a 14% ROI and “Kaizen” Projects achieved 414%+ ROI?
- The first edition was in 1996 and was truly ‘pocket-size’ and again in 2000, to support clients’ Continual Improvement programs and projects such as the Asciano, Royal Australian Air Force, Boral, CBA, CSR, Royal Australian Navy, General Motors, and Suncorp Insurance.
- The MMC Problem Solving Guidebook (PSGB) and the 28 Tools and Techniques for Continual Improvement that was sold in Australia and Internationally through Bywater (ASEAN, Middle East, USA USA).
- The 2024 MMC PSPG has been revised and resized to A4 as it provides additional Guidance
- It has drawn from MMC clients and different problem-solving methodologies that suit their Context and Corrective Action procedures within their ISO Management System Accredited Certifications.
- The author was a Member of the ISO 10009 Quality Tools, ISO 10014 Financial and Economic Benefits of ISO 9001, ISO 10017 Statistical Techniques. Currently on the ISO WG 29 ISO 9001 Revision
- The MMC PSPG uses Dr WE Deming’s PDSA “Learning Cycle” and supports DMAIC Six Sigma™, A3 Lean; PDCA Dr Shewhart & Dr Deming; 8D Aerospace and Defense; IDEA for Science; Breakthrough Dr Juran; Corrective Action ISO MS Standards
